12.22
Okay.
My cable modem started flashing the ‘Online’ light last night but everything else was working (basically means the cable company’s access point/device somewhere in my neighborhood was having issues but the modem was still connected to whatever was between my apartment connector and it (there are ‘link’ lights that indicate that.))
Normally, I have a fairly decent cable/broadband connection but once every couple of months things just stop for an hur or so. Not a huge deal – it’s usually very late at night (I’m assuming it’s a maintenance thing. Someone is remotely updating the firmware or something on the local cable/broadband hub. Or just resetting it for fun.)
But last night, I thought I would send a message to support and tell them my connection was out (used my iPhone for that. It still had a connection to the world)
Before I fell asleep, I noticed that the modem was working again and I had a connection.
So, this morning, I replied to the cable internet support message that showed up in my mailbox this morning and told them things are working.
In reply…
I got a message from someone else at the cable company asking for details on my problem and wanting to help. Apparently they didn’t actually read the reply I’d sent earlier saying things were fine. Even though it was attached to the bottom of this message.
So… do I reply to THAT one? And will I get another “how can we help you” message back?
I can see this one going around forever until the world collapses under the weight of “I’m okay. Stop asking me if I’m okay” messages.
